Reference

How f8777 Handles Your Personal Information

This Privacy Policy explains what data we collect when you open an account or make a deposit via bKash, Nagad, or Rocket — and exactly how we use, store, and protect it.

Account data kept securebKash, Nagad, Rocket payment info protectedNo data sold to third partiesYour right to request deletionContact us to update your details
f8777 How f8777 Handles Your Personal Information
REACH OUR TEAM

Contact Us About Your Privacy

If you want to know what personal data we hold, request a correction, or ask us to delete your account information, reach out through any of the channels below. Our support team handles privacy requests alongside general account queries — just mention that your message is a data or privacy request so it gets routed correctly and actioned without delay.

Live Chat Start a live chat session from the f8777 website. Mention your account number and state clearly that it is a privacy or data request.
Email Support Send your privacy request by email. Include your registered contact number and the specific data action you need — correction, access, or deletion.
Account Help Desk Log in to your account and use the help section to submit a formal privacy query. Responses are sent to your registered email address on file.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply SSL encryption across all account pages and payment flows, including the deposit screens where your bKash, Nagad, and Rocket transactions are submitted. Account access is protected by a one-time password sent to your registered mobile number, so even if your login details are exposed, a second verification step is required before entry is granted. We retain your account data for as long as your account remains active and for the period required under applicable regulations in eligible regions — after which we securely delete or anonymise it.

SSL Encryption

All account and payment pages — including bKash, Nagad, and Rocket deposit screens — run over SSL so your data is encrypted in transit.

OTP Account Access

We send a one-time password to your registered mobile number at login. No one enters your account without that second verification step passing.

Data Retention Policy

We keep your data only as long as your account is active or as required by law in eligible regions. After that, records are deleted or anonymised.

No Third-Party Sale

Your personal data is never sold. We share it only with payment processors like bKash, Nagad, Rocket, or authorities when legally required.

Common Questions About Your Privacy on f8777

Privacy rules can feel abstract until you have a specific question. These are the questions we actually hear from account holders in Bangladesh — answered directly, without filler.

We collect your name, mobile number, and email at registration. If you deposit via bKash, Nagad, or Rocket, we also log transaction references to verify your payment cleared.

No. We never store your mobile wallet PIN or full wallet credentials. We only record the transaction reference numbers needed to confirm a deposit or withdrawal has been processed.

Yes. Contact our support team by live chat or email, state your registered account details, and ask for a data access request. We will respond to your registered email address.

Submit a deletion request through live chat, email, or the account help desk. We will process it in line with applicable data retention obligations for eligible regions under local law.

We use session cookies to keep you logged in and functional cookies to remember your preferences. You can adjust cookie settings in your browser, though some features may not work fully without them.

Only with payment processors — bKash, Nagad, Rocket — to confirm transactions, and with relevant authorities when required by law. We do not sell or trade your data to any third party.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.